Frequently Asked Questions - All FAQs

Please select your question category

Search FAQs
View all frequently asked questions

Fees , Sponsorship 

The student fees rate can be checked thru Bursar's portal . Click here . Rate can be differed according to your course.

Effective 1st June 2014, we have introduced cashless transactions whereby we are no longer accepting cash at our counter. All payment transactions can be made thru Bank Islam ATM Machine, EPF, Bank Islam i-Tap, Debit Card / Credit Card, Maybank ATM Machine, M2U Maybank and E-Pos Terminal . Click here for setail. 

  Undergraduate   Postgraduate   Payable Fees  
New Students      
Local  Prior or on registration day    Prior or on registration day   Current semester fees 
 International  Prior or on registration day  Prior or on registration day   One years fees (1st & 2nd semester fees) 
Existing Students      
Local  Prior or on registration day rior or on registration day Current semester fees 
International  rior or on registration day rior or on registration day Current semester fees 

Please refer Students Fees Regulation for more detail at our portal. Please read carefully the terms and conditions . Click here. 

The student account's being suspended due to penalty on outstanding student fees. Once the students make full payment, the system will automatically activate the student account. 

There are varieties of channel for making the payment. Get the brochure Postgraduate students are not bound to use only one method of payment due to the different periods of study with undergraduate students. 

Any payments made thru online will be updated one day (working day) after a student make a transaction. If payment still has not been updated, students can make inquiries via email to sitihana@ump.edu.my for undergraduate students or ramlee@ump.edu.my for postgraduate students or call our office at 09-5492042/2072. 

The guideline for cashless transaction can be seen in the Bursary Portal, flyers at Students Financial Unit Counter and also at in Campus ATM machine. 

Any payments paid to students will be given notification via email. Students who do not receive any notification, they can make inquiries via email to saipun@ump.edu.my or call directly to our hotline at 09-5492054. All students are required to update their bank account number to expedite the refund prosess. 

Receipt in eComm as good as the official receipt issued at our Payment Counter. Students can print an official receipt by e-Comm students. Any dispute kindly contact our office at 09-5492042/2072/2054.

Eligibility for refund is subject to terms and condition. Registration fees will not be refunded. 

i.    Withdraw within 14 days from registration date
      Refundable except registration fees and hostel fees (please refer Student Fees Regulation) 
 
ii.    Withdraw after 14 days from registration date 
       Not entitle for any refund 
You should read carefully our Students Fees Regulation. Click here 
Deferment of Study 
Students whose application for deferment of study are approved by the University Authority at any semester must settle the fees as follows : 
 
i.   For student who defer their study within 14days of the semester, 
     Payment will be refunded after the deducation of the number of days/months stayed at the
     hostel.  (Hostel daily basis - undergraduate , hostel monthly basis -postgraduate) 
 
ii.   If approval is given before the mid semester break ends, students must settle half of the tuition fee.    
 
iii.  Is approval is given after the mid semester break ends, students must settle student fee in full. 
 
iv.  Others fees are required to be settled in full for item ii and iii above, while hostel fee is subject to the        
      regulations of withdrawal from hostel while studying. 
 
v.   Medical Leave 
      For students who are approved for deferment due to medical leave by the University Authority at any              
      semester, payment will be refunded after the deduction of the number of days/months stayed at hostel is
      considered. 
 
 Please refer to Student Fees Regulation. Click here 

Once we get confirmation from Institute of Postgraduate Students (IPS) that you have submitted your thesis, the university will charged you service fees only. However there are certain conditions to eligible you entitle for this rate. Basically you have to meet the minimum and maximum duration of studies. 

Students have to submit a copy of the approval letter to Student Financial Unit, Bursar's Office, Universiti Malaysia Pahang. 

Students should read carefully terms and condition of their sponsorship. Some of the sponsor covers up to certain limit for example USD3,000/year (USD1,500/semester) which approximately RM9,300/year (RM4,650/semester). If the student fee for one year is more than the sponsored amount then the difference should be paid by the students’ prior or during registration day. Example for calculation shown in Table 1 :-

 
STUDENT FEES
1st YEAR STUDENT FEES
Semester 1 (RM)
Semester 2 (RM)
Total(RM)
Registration fees
70
 
70
Induction week
200
 
200
Alumni
100
 
100
Co-curriculum
300
 
300
Personal bond
1,500
 
1,500
Tuition fees
4,475
4,475
8,950
Student activities
50
50
100
Insurance
150
150
300
Welfare
30
30
60
Health
75
75
150
Hostel (rate as per room type)
1,950
1,950
3,900
Total (RM)
8,900
6,730
15,630
 
Sponsorship amount (USD3,000/year or USD1,500/semester)
4,650
4,650
9,300
 
Difference (to be paid by student)
4,250
2,080
6,330
 
Difference in USD (approximately)
USD1,370
USD670
USD2,040

             Table 1

Students should read carefully terms and condition of their sponsorship. Some of the sponsor does mention the coverage of their sponsorship. The university will accept the guaranteed based on the content of the letter/agreement. 

After the students register for that particular semester, university will issue invoice to Ministry of Education (MOE-MyBrain15). MOE-MyBrain15 will take certain period (approximately 2 months) for reviewing and checking of students documentation who eligible to receive sponsorship payment. After university receive the payment from MOE, we will refund (if any) the fees to student within 14 working days. Students are advice to ensure they have submitted all document required such as acceptance letter, agreement etc. to MOE to expedite their payment process.

Once we receive payment form your sponsor, the university will refund (if any) the fees to student within 14 working days. Please ensure that you have updated your bank account number and information in the student e-Comm portal to expedite the process. All payment will be made thru Electronic Fund Transfer (EFT).

You can visit our Bursary Portal. Click hereYou can also contact our office at 09-5492042 (undergraduate matters), 09-5492072 (postgraduate matters) or 09-5492054 (sponsorship matters).


 

Vendor 

Mendaftar secara online di Website UMP, Pautan Aplikasi Online atau capaian di sila klik . Salinan sijil berkaitan perlu dihantar ke Unit Perolehan , Jabatan Bendahari untuk pengesahan dan pengaktifan sebagai vendor di UMP 

Pembekal boleh mendapatkan maklumat tersebut di Portal Jabatan Bendahari di bahagian Info Pembekal dan dilaman Web UMP di ruangan iklan tawaran tender dan sebutharga atau di Pautan Aplikasi Online.